Privacy policy


At Biterika Group LLC ((hereinafter -“Biterika“, “we”, “us”, or “our”), we are committed to protecting and respecting your privacy. The Privacy Notice (“Notice”) sets out key information regarding Biterika and how any personal data you provide to us will be processed, collected, used and disclosed.

The use of the Internet pages of Biterika is possible without any indication of personal data; however, if a data subject wants to use special services via our website, processing of personal data could become necessary.

This notice also informs you about:

For more detailed information on how we use your data and your rights regarding your data, please read our full Privacy Policy and Cookie Policy . For all other information regarding our services, please refer to our Agreement to Terms. website is owned and run by Biterika Group LLC.

If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing [email protected]

The website are not intended for minors and we do not collect personal data relating to minors.

Name and Address of the controller

Biterika Group LLC is the controller and responsible for your personal data.

Name: Biterika Group LLC

Legal address: 124365, Moscow, Zelenograd, bldg. 1822, ST/P/COM 1/III/3

Email: [email protected]

We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Notice as we undertake new personal data practices or adopt new privacy policies.

Personal Data We Collect

We may collect information about you when you visit our website or use our services, including the following:


When you register to use our System, we will collect your email address. This is the minimum necessary for us in order to enter into a contractual relationship with you.

The lawful bases for collecting and processing this personal data are the performance of our contract with you according to Regulation (EU) 2016/679 Art.6 (1) (b).

Transaction Information

When you use our System, or access our website to make purchases subscription package, we collect personal data which may include some or all of the following: bank card information, card expiry date, card holder name and surname, CVC/CVV and amounts paid for services. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

The collection and processing of this information is necessary for contract performance and our compliance with legal obligations according to Regulation (EU) 2015/847.

When You Contact Us

We collect IP address, name and contact data from or about you when you communicate with us by using the “Contact Us” form on our website, request technical or customer support or otherwise communicate. The categories of personal data collected may include your name, as well as any other relevant information contained in the body of your communication.

The lawful bases for collecting and processing this personal data is necessary for the purpose of legitimate interests pursued by the controller according to Regulation (EU) 2016/679 Art.6 (1) (f).

When You Sign Up for Updates

The processing of personal data collected as a result of your subscription to our newsletter is based on your unambiguous consent, which you can withdraw at any time by clicking the “unsubscribe” link at the bottom of the email.

When You Visit Our Website

We collect certain information related to your device, such as your device’s IP address and referring Website.

First party cookies, which are necessary for the functioning and security of our website, are placed based on our legitimate interest, for example, (i) understanding how people use our services in order to ensure and improve the performance of those services, (ii) customizing our services to provide you with a better user experience, (iii) providing, maintaining and improving our services to meet the needs of our users, and other.

Functionality includes:

For most information we collect via our website, excluding first party cookies, we do so on the basis of your unambiguous consent. More detail on the types of cookies that we use, can be found in our cookie policy.

When and how we share information with others

Your Personal Data is collected for and processed by Biterika for our own purposes as described in this Notice. At no time, your Data will be rented or sold to third parties. Biterika may however share and disclose information, including Personal Data about our customers, in limited circumstances as described below.

Biterika transfers Personal Data to third parties, such as vendors and service providers who perform tasks on our behalf, such as for processing and storage purposes. This data sharing is part of the original processing of your Personal Data on the basis of a contract or on the basis of the consent you have provided on our website.

The current list of categories of companies which process personal data on our behalf is:

We may also be required to share your personal data with various enforcement or court authorities, prevent fraud, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others.

Additionally, we may reveal your personal data to third-parties if: (1) you request or authorize it (right to data portability) ; (2) to address emergencies or acts of God; (3) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

Your Rights

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects.

If you wish to confirm that Biterika is processing your personal data, or to have access to the personal data it may have about you, please contact us at [email protected]

You may also request information about:

Reasonable access to your personal data will be provided at no cost upon request made to Biterika at [email protected]. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

Security of Your Information

To help protect the privacy of personal data you transmit through the use of our website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your data. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

Data Storage and Retention

Biterika retains personal data for the duration of the customer’s relationship with Biterika plus additional 3 months. We may keep data longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations, and to enforce our rights and agreements. If we have a contract or other agreement with you, we will follow the retention obligations of that agreement.

Upon collection of your Data, they will be transferred to our servers.

For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at [email protected].

Third-Party Links

Our Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices, statements or policies.

We encourage you to read the privacy Policy of every website you visit.

Changes and Updates to the Privacy Policy

As our organization and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend it at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this site. We may email periodic reminders of our notices and terms and conditions and will email users of material changes thereto, but you should check our site frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this site.

By using Biterika’s website and services, you agree to the terms and conditions contained in this Privacy Policy and any other agreement we might have with you. If you do not agree to any of these terms and conditions, you should not use this site or any Biterika services.

Questions, concerns or complaints

If you are in the European Union and therefore subject to the General Data Protection Regulation and have an unresolved privacy or personal data collection, use, or disclosure concern that we have not addressed satisfactorily, please be aware you can address your concern to your local Data Protection Authority, who may decide to further investigate the matter. Biterika will always fully cooperate with any regulatory request.

Contact Biterika`s Support team [email protected]

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